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  1. Chain Reaction
  2. Returns & Refunds
  3. Returns

Returns

  • Can I exchange an order? No, we do not exchange items.In the event you change your mind, you may be able to return an online item for a full r...
  • Can I cancel or make changes to my order? I need to cancel my orderWe start processing orders straight away, so we may not be able to stop your order before it...
  • Can I return more than one order in the same parcel? Please return each order separately and include any packaging that forms part of the goods with your valid proof of p...
  • Return an item bought online, shipped from a brand partner You have 28 daysto return your item You will need to pay for the returns postage Once returned, allow14 days t...
  • Purchases Pre-25th March 2024 As you may be aware, Wiggle Limited and Chain Reaction Cycles Limited (“the Companies”) went into administration and ...
  • I need to return an item bought online You have 28 daysto return your item You will have to cover the cost of the return postage Once returned, allow...

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